Another factor to consider is the height and features of your home. An example would be a house completely trimmed in Cement Fiber, which does chalk if you do not purchase the correct paint and apply enough of it. Some houses in Coastal Areas are already on 15+ft Stilts (off ground) and then another 20ft high at times. This requires rental equipment and careful cost estimation based on the difficulty of the overall project, The best advice that I can give is to get several estimates in your area and make a decision a couple of weeks afterwards. You will "weed out" per se the individuals that do not have the patience to finish a project that was started-as well as those who haggle you for payment (sometimes daily) before project is completed. I have heard some wild stories from a lot of Homeowners. Common sense and your intuition will make you aware of anyone that you should not hire.
Dave, you said it best! Every pro painting contractor truly worth their salt would and should cut and paste exactly what you say here about where customary and legitimate practices and expectations should be in regards to what customers should expect from contractors and how contractors should professionally deal with their customers. By the way, Dave, if you work in the Atlanta area, I would like to hire you! Thank you for your valuable advice!
I’ll bring up Erick Gatcomb again, because he’s been a sounding board helping me deal with whatever the future holds: “Don’t see this as a failure; see it as 27 years of success. So many businesses don’t make it that far,” he consoled. If we’ve helped you out in some way, made a difference in your life, helped you place an article, sell a product, get more work, figure out what’s the right brush or roller, or put a smile on your face with some bad joke or other, then our mission was accomplished. If there’s anything I’ve learned over these 27, it’s that success doesn’t equal happiness so much as happiness equals success.
When you’re ready to tackle your next paint project, we offer an amazing choice of colors from top paint brands, at the best price, and expert know-how to help you do the job right. Whether you’re making a colorful update to the interior or exterior of your home or working on a unique DIY project, you can really pour on the creativity with our unmatched selection of paints and exterior stains, craft supplies like chalkboard paint, stencils, glitter, or even glow in the dark spray paint. You should also check out our paint project and buying guides as well as The Home Depot Blog for current paint trends, popular color palettes and paint craft ideas. For all your painting needs, small and large, we’ve got you covered at The Home Depot.
Hi Elaine, We would be happy to get you connected with a painting and wallpaper pro. You can submit a service request on our website: http://www.homeadvisor.com/ or browse reviews for local pros here: http://www.homeadvisor.com/c.html. We can also have a project advisor reach out to assist you if you send your contact information to [email protected] –HASupport
I made the HUGE mistake of hiring Certa Pro to do several interior rooms of my house, and remove popcorn ceiling in a bathroom. What a nightmare! They didn't paint any door jams, they broke a cedar window sill-and didn't bother telling me, they gouged a hardwood floor, they never sealed the room that had the popcorn removed--causing white powder to be in all rooms of a 2 story home. I can go on and on. Horrible company

I'm an architect and my firm routinely specifies interior finishes for projects so I thought I'd contribute a professional's perspective on the issue of how many coats of paint are deemed "acceptable". The fact of the matter is the average consumer usually isn't a paint expert and can't be expected to know about all the factors that impact coverage. That knowledge is considered "means and methods" and in a court of law, the responsibility lies with the painter or general contractor, not the consumer. What the consumer should be concerned about is the final result-does it look good and is it what you expected? The simplest way to communicate this to your painter is to stipule in your written agreement that the number of coats will be "as required to cover". That way all the guess work about what kind of primer, how many coats, how color affects the scope of work, etc., is removed from the consumer's responsibility and resides where it belongs-with the professional. In the contract that's why retention is always a good idea-typically 10% is withheld from payment until the job is completed to the satisfaction of the customer. Of course in return you as the customer have to be reasonable about what constitutes a completed job. Just my $.02.

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